Our aim is to eliminate workplace violence and harassment.
We can achieve this essential goal with the following processes:
Next, we’ll take a look at each of these steps in more detail.
This was out of character for him and the team leader let it go. This week, the team leader needed to speak to Vic about his job performance, and he became red in the face and exploded in anger
Later, the team leader learned that Vic had been facing a lot of stress at home.
His wife had a serious illness.
In this situation, there was a missed opportunity for early intervention and de-escelation.
How can we improve communication?
Vic’s team leader was not aware that his wife was ill. This was causing Vic undue stress and as a result, his job performance was impacted. What could vic and his team leader have done to prevent the situation?
When his team leader noticed Vic’s decreased job pace, she could have asked Vic how he was feeling and offered suggestions about how she could help him.
When Vic realized that the stress at home was affecting him at work, he could have let his team leader know that he needed some support
Vic’s team leader’s concern might have eased some of his worries
Learning to prevent workplace violence is the most proactive and effective approach to cultivating a safe workplace.
Recognize and prevent
What are prevention strategies?
It is important to recognize opportunities to prevent workplace violence and harassment.
How to recognize signs of workplace violence and harassment:
Marked changes in mood or behaviours
History of violence
How can your team leader support you in prevention?
Provide guidance on how to avoid violence. Or, if violence occurs, how to respond to and resolve it.
Support through safety talks, team huddles before shifts and bulletins
Provide equipment, training and information that will keep you safe
Once we are equipped with information and backed with the right supports, we have the tools to respond.
Responding to violence and harassment: What can you do?
If you are in a life-threatening situation