B-AF-2-4 (Behavioural – Adaptability/Flexibility)

Accurately reads and understands emotional, interpersonal and environmental cues and adjusts behaviour to obtain the desired outcome

B-AF-2-5 (Behavioural – Adaptability/Flexibility)

Adapts one’s interpersonal style to match the needs of different and diverse individuals

B-AF-2-6 (Behavioural – Adaptability/Flexibility)

Adapts one’s interpersonal style to match the needs of groups across a range of situations

B-IRS-1-4 (Behavioural – Interpersonal Rapport/Savvy)

Aligns non-verbal communications and tone of voice with the intended message

B-IRS-1-6 (Behavioural – Interpersonal Rapport/Savvy)

Engages others and build mutual relationships of respect, honesty and interest

B-IRS-2-1 (Behavioural – Interpersonal Rapport/Savvy)

Communicates in a respectful, honed and genuine manner

B-TC-1-1 (Behavioural – Teamwork and Cooperation)

Deals honestly and fairly with others, showing consideration and respect for individual differences

T-CI-1-3 (Technical – Crisis Intervention)

Trained to provide appropriate basic level of crisis response and care prior to responder attention