Refund and Returns Policy

Welcome to our site. By using our platform, you agree to comply with and be bound by the following terms and conditions of use. If you do not agree to these terms, please do not use our site. By using our platform, you acknowledge that you have read and understood these terms of service and agree to be bound by them.

ilinniapaa (iSDC)                                                                                                                                                                                                                                                              84 Ch. Lac Serpent                                                                                                                                                                                                                                                    Notre-Dame-du-Laus, QC                                                                                                                                                                                                                                              J0X 2M0                                                                                                                                                                                                                                                                    Canada

Phone number: +1 (819) 767-2252

1. Use of our Site

Our platform is designed to provide educational resources and products. You may use our site for personal or commercial purposes, provided that you comply with our terms of service.

2. Payment and Refund Policy

You may purchase products and services through our platform. All payments made through our platform are final, non-refundable, and non-transferable. We reserve the right to modify our payment and refund policy at any time, without notice.

The purchase of bulk course online seats is transferable to another registrant, upon request. This allows a bulk seat to be assigned to a specified registrant or transferred to another registrant, only if the course has not been started by the previous registrant.

The purchase of In-Person training seats are final due to the costs for facilitator travel, materials and supplies. These are non-refundable.

3. Intellectual Property

All content and materials provided on our platform are protected by intellectual property laws. You may not use, copy, reproduce, distribute, or transmit any content or materials without our prior written consent.

4. User Conduct

You agree to use our platform only for lawful purposes and in a manner that does not infringe the rights of others. You may not use our site to post or transmit any material that is offensive, defamatory, or infringes on the rights of others.

5. Limitation of Liability

We shall not be liable for any damages, including but not limited to, direct, indirect, incidental, punitive, or consequential damages, arising from the use or inability to use our platform or the content and materials provided herein.

6. Termination

We reserve the right to terminate your access to our platform at any time, without notice, if we believe that you have violated our terms of service or applicable laws.

7. Modifications

We reserve the right to modify our terms of service at any time, without notice. It is your responsibility to regularly review our terms of service for any updates or changes.


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