CPI Verbal Intervention Training (Online)

$108.98

Accreditation Organization

Duration

3 Hours

Language

English

Method of Delivery

Online (asynchronous fully self-directed learning)

What You Will Learn

Accredited & Customized Courses

Course Content

This course content includes the following topics:

1. Understanding Behaviour and Its Risk
2. The CPI Crisis Development Model
3. Integrated Experience
4. Supportive Communication Skills
5. Responding to Defensive Behaviours
6. Safety Interventions
7. Post-Crisis

Course Description

The online experience introduces the basic concepts of Verbal Intervention™ Training using examples and scenarios most closely aligned with your work setting. Engaging video-based case scenarios present and explain the Crisis Development Model℠ and Verbal Escalation Continuum℠. Participants will learn how to dissect a crisis moment and apply the recommended intervention technique.

NOTE:

Participants have 90 days to complete after starting the online course.

$108.98

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