The Art of Influencing Others



3 Hours



Method of Delivery

Online (asynchronous fully self-directed learning)

What You Will Learn

Accredited & Customized Courses

Course Content

This course content includes the following topics:

  1. Building rapport and develop genuine relationships
  2. Improving communication skills, including verbal and nonverbal messages, to be more effective with others
  3. Recognizing common barriers to communication
  4. Understanding and use communication styles to tailor your communications
  5. Resolving conflicts

The course includes a quiz, a course evaluation and certificate of completion.

Course Description

The purpose of this class is to teach people the skills they need so that others will want to grant them the power to affect outcomes.

Our approach is to teach someone how to develop and maintain rapport, how to resolve conflicts and handle difficult situations, and how to recognize others’ needs and support them in meeting their needs while meeting their own as well (“win-win”).

We wrap up by talking about qualities that influential people have and give the participants an opportunity to assess themselves in these areas. This could be the road map that people were looking for to tie the class together.


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