Communication Strategies for Administrative Professionals



14 Hours



Method of Delivery

Other Blended (Online/In-person)

What You Will Learn

Accredited & Customized Courses

Course Content

This course content includes the following topics:

  1. Overview of effective communication strategies for administrative professionals
  2. Understanding and adapting to different communication styles
  3. Strategies for building professional relationships with colleagues and clients
  4. Techniques for managing conflicts and difficult conversations
  5. Effective communication in meetings and presentations
  6. Writing effective e-mails, memos, and other forms of correspondence
  7. Telephone etiquette and effective communication on the phone
  8. Effective communication in a virtual work environment
  9. Time management and prioritization strategies for enhancing productivity through effective communication


Course Description

This course is designed to equip administrative professionals with effective communication strategies for building strong professional relationships, managing conflicts, and enhancing workplace productivity.

Through a combination of interactive discussions, case studies, and practical exercise, participants will learn how to communicate confidently, build rapport with colleagues, and promote effective collaboration.


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