Communication Skills – Level 3 (QC)



21 Hours



Method of Delivery

Online (asynchronous fully self-directed learning)

What You Will Learn

Accredited & Customized Courses

Course Content

This course content includes the following topics:

  1. What is counselling?
  2. Supportive emotional counselling
  3. Inuit traditional counselling approaches
  4. Motivational interviewing fundamentals
  5. Peer support
  6. Clinical level counselling

The course includes a quiz, a course evaluation and certificate of completion.

Course Description

This course contains content that is Quebec-specific.

Building on Communication Skills 2, we discuss explore the counseling role of community support workers within the mandate, role, responsibility and scope of one’s work.

We explore topics such as the definition of counseling; the difference between supportive emotional counseling, traditional indigenous counseling approaches; motivational interviewing; experiential peer support as a model, and types of clinical level counseling for client referral.

NOTE: The Communication Skills – Level 2 course is a prerequisite for this course


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