Assertiveness Skills



7.5 Hours



Method of Delivery

Online (asynchronous fully self-directed learning)

What You Will Learn

Accredited & Customized Courses

Course Content

This course content includes the following topics:

  1. Understanding assertiveness
  2. Assertive behaviours and language
  3. Nonassertive behaviours and language
  4. Straight talk in any situation

The course includes a quiz, a course evaluation and certificate of completion.

Course Description

In the world and general, but especially in the workplace, it is hard to get what you want unless you ask for it.

The ability to speak up for oneself, politely and without aggression is one of the unspoken keys to being successful and gaining influence. It will give you a push to reach goals, sole problems, make sales, lead projects, and untangle conflicts. Assertive attitude also improves rapport, builds esteem and reduces stress.

A recommended prerequisite course would be Insights Discovery: Beginning the Journey on personality type and communication style.


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