Verbal Intervention (WSCC)

07jun9:00 am4:00 pmVerbal Intervention (WSCC)(PRIVATE) This session aims to equip individuals with the knowledge and skills necessary to effectively address and manage conflicts through verbal intervention. Participants will learn how to identify various conflict styles, understand the underlying causes of conflict, and use communication strategies to de-escalate tense situations. The workshop will also cover techniques for active listening, expressing empathy, and negotiating to achieve a mutually satisfactory outcome.

Event Details


June 7, 2024 9:00 am - 4:00 pm(GMT-04:00)


Workers' Safety and Compensation Commission (WSCC)

630 Queen Elizabeth II Way

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