Workplace Violence and Harassment Prevention (Canada Post)

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Course Content

Self-study guide 1 Topic
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Chapter 1: Identifying and naming workplace violence and harassment
What can we do about it?
Recognize and prevent
Respond
Support
Parting Thoughts
Chapter 2: Recognizing and responding to workplace violence and harassment scenarios
Threats of physical violence
Physical violence
Harassment
Domestic violence
Sexual harassment
Parting thoughts
Chapter 3: Preventing and de-escalating workplace violence and harassment
Prevention: Recognizing risk factors and warning signs 4 Topics
Prevention strategies
Responding during an emergency
De-escalation techniques 3 Topics
Parting thoughts

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